January 27th, 2010 by Andrea Doherty
Blackboard experienced some intermittent downtime this morning between 8:30AM and 9:30AM. Users were able to log into Blackboard, but upon clicking on their courses, they received a Database Error. We’ve since restarted our servers and the issue appears to have been resolved.
If you are still experiencing this error, please try closing down your browser and restarting it first. If you still can’t get in, please contact the appropriate support team:
Posted in unscheduled downtime | No Comments »
January 20th, 2010 by Andrea Doherty
Did you know that instructors may copy their course content from one semester to the next? You don’t have to manually upload all your documents and create your assignments from scratch. Learn the ins and outs of copying course content and contact us with any questions!
Posted in copy content, new semester | No Comments »
January 15th, 2010 by Andrea Doherty
Blackboard will be down for maintenance 8-10AM Monday, January, 2010 to apply Service Pack 6.
Service Pack 6 includes the following enhancements:
- Grade Center reports properly display Last Access date.
- Improved support for browsers: Firefox 3.5, Internet Explorer 8 and Safari 4.
- A number of security-related improvements.
TLT’s Blackboard Support Team will be out of the office on Monday, January 18, 2010 in observance of Martin Luther King, Jr. Day.
Posted in out of office, scheduled downtime | No Comments »
January 8th, 2010 by Andrea Doherty
TLT staff will be at an all-day retreat on Monday, January 11, 2010 and Blackboard support will be limited. Please be advised that we may not be able to answer your voicemail or e-mail until Tuesday, January 12.
SPD Online faculty & students: Please contact either spd_online@notes.cc.sunysb.edu or 631-632-9484.
Students: Please contact the Student Help Desk at helpme@stonybrook.edu or 631-632-9602.
Posted in out of office | No Comments »
January 7th, 2010 by Andrea Doherty
Don’t forget to sign up for TLT’s Winter Colloquium, to be held Thursday, January 14 and Friday, January 15, 2010!
Seminar topics include:
- Web 2.0 in the classroom
- Instructional technology (Blackboard)
- Teaching online
Register now!
Posted in conferences & colloquiums | No Comments »
January 5th, 2010 by Andrea Doherty
There’s still lots of room in our Blackboard workshops, held both in person and online throughout the month of January.
In addition to hands-on workshops held in The Faculty Center, we are also offering online demos that you can attend from the comfort of your home or office. All you need is an internet connection and headphones or speakers!
Register today!
Posted in tlt workshops | 2 Comments »
January 4th, 2010 by Andrea Doherty
STUDENTS:
- Don’t see your course when you log into Blackboard?
- If you just registered today, your course will appear the following morning.
- Your instructor may not have activated your course yet. Send them a link to this page!
- Your instructor doesn’t use Blackboard. Ask them!
- If you’ve dropped a course in order to audit but still need to access it in Blackboard, have your instructor e-mail your ID# and course number to blackboard@stonybrook.edu.
- Check your e-mail address in Blackboard and make sure it’s correct. Otherwise, you may miss important announcements from your instructor!
- Follow sbublackboard on Twitter for the most up-to-date Blackboard news!
- Contact the TLT Student Help Desk with any questions!
Posted in course availability, e-mail, new semester | No Comments »
January 4th, 2010 by Andrea Doherty
INSTRUCTORS:
- Does your course say (unavailable)? That means it’s hidden from students. Please make your Blackboard course(s) available to students at the beginning of the semester so they may access your content!
- Check your e-mail address in Blackboard and make sure it’s correct, and encourage your students to do the same. If you want to send e-mail to your students through Blackboard, it’s imperative that everyone lists valid e-mail addresses. Otherwise, your students may miss important announcements!
- By default, students can e-mail their classmates through Blackboard. While most students conduct themselves appropriately, there have been occasional reports of spamming via Blackboard’s e-mail tool. If you wish to turn this feature off or restrict student access to e-mail in Blackboard, see our website for instructions.
- If a student drops your course in order to audit, they will automatically be removed and blocked from your Blackboard roster. E-mail your course number and the student’s Stony Brook ID number to blackboard@stonybrook.edu if you’d like us to restore their Blackboard access.
- Follow sbublackboard on Twitter for the most up-to-date Blackboard news!
Posted in course availability, e-mail, new semester | No Comments »