If you use Blackboard and Firefox on a Windows computer, do not upgrade to Firefox 3.5.
When submitting an Assignment with a file attached, an error will appear asking to "Please enter a valid file." Blackboard has been notified of this issue, but until they provide us with a fix, please either refrain from upgrading to Firefox 3.5, or use a different browser.
Please note:
- This bug pertains only to Assignments. SafeAssign is unaffected.
- The problem only occurs in Firefox 3.5 for Windows. Macs are unaffected.
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EDIT 7/6/2009: We’ve installed a fix on our servers. This problem is resolved.
If you are a system admin experiencing the same problem, ask Blackboard Support for a new version of file_002dpicker_jsp.class and replace it in blackboard/webapps/taglibs/WEB-INF/classes/blackboard/web/interfaces/standard/taglib/
We are running 7.3.230.2 on solaris. Feel free to reference our case ID (603123) when you contact Blackboard support.
Comments 2
We are having the same issue. Can you tell me which fix/patch it is? …r
Posted 07 Jul 2009 at 5:38 pm ¶i use chrome instead.
Posted 23 Oct 2009 at 2:56 pm ¶Post a Comment