SafeAssign is currently not accepting PDFs generated by Adobe Acrobat Professional 9.0.0 or any more recent versions (9.1.2 is most recent). We have reported this issue to Blackboard and are awaiting a response.
In the meantime, if you are running Acrobat 9:
- do not convert your documents to PDFs using Acrobat 9. SafeAssign accepts Word documents (.doc or .docx), rich-text (.rtf), plain-text (.txt) and Web pages (.htm or .html).
- downgrade to Acrobat 8.x if you must use PDFs.
We will update this entry when we resolve this issue.
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